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Frequently Asked Questions
How can I contact support?
You can reach our support team via email at [email protected] or through our contact form on the website. We aim to respond within 24 hours.
What are your business hours?
Our business hours are Monday to Friday, from 9 AM to 5 PM (EST). We are closed on weekends and public holidays. Feel free to reach out during these hours for assistance.
Do you offer international shipping?
Yes, we offer international shipping to select countries. Please check our shipping policy for more details.
How can I track my order?
You can track your order by logging into your account and visiting the ‘Orders’ section. A tracking link will be provided once your order has shipped.
What payment methods do you accept?
We accept various payment methods including credit cards, PayPal, and bank transfers. For a complete list of accepted payment options, please visit our payment information page.